Housekeeper Delphine “Dorothy” Nicholson recognized with BEE Award at Moore Regional Hospital

FirstHealth of the Carolinas is proud to recognize Delphine “Dorothy” Nicholson, a housekeeper at Moore Regional Hospital (MRH) in Pinehurst, as the most recent winner of FirstHealth’s BEE Award.

The BEE Award recognizes employees who go above and beyond to show compassion and extraordinary service, fulfilling the system’s core purpose – To Care for People.

Nicholson has worked in Environmental Services for 22 years, and almost all of them have been spent taking care of the Women & Children’s department. She is known to be an exceptional housekeeper, a respected mentor and a caring friend, bringing positivity and encouragement to everyone she meets.

An employee in Women & Children’s nominated Nicholson for her willingness to go the extra mile, her attention to detail and for making sure her team is taken care of.

“She exhibits a tireless and selfless dedication to the ‘Women’s and Children’s hive’,” said the employee. “The NICU at FirstHealth Moore Regional has been CLABSI-free for 1,686 days as of May. This would not be possible without the clean, sanitized and safe environment Dorothy provides for patients, visitors and team members. She enhances patient care and the patient experience. The level of detail, attention and care she puts into every area she touches is immediately noticed. Dorothy knows and embraces that cleanliness is vital to patient care, well-being and safety.”

Thomas (T.P.) King, director of environmental services at MRH, said Nicholson is a shining example of excellence, dedication and teamwork.

“Her commitment to maintaining high standards is evident in her willingness to guide others on proper cleaning procedures and best practices,” he said. “Dorothy has also played a vital role in mentoring and training many new housekeepers, helping them develop the skills and confidence needed to succeed. Beyond her daily responsibilities, she demonstrates genuine compassion for others by helping raise funds for coworkers in need and supporting her team whenever possible.

An exceptional housekeeper, a respected mentor and a caring friend, Dorothy brings positivity and encouragement to everyone she meets.”

About the BEE Award

The BEE Award (Beyond Exceptional Expectations) is designed to honor non-nurses who help support nurses in delivering exceptional patient care. Nominations can be made to honor patient care technicians, specialty technicians, respiratory therapists, food and nutrition staff, transport or other colleagues outside of nursing.

Provided.

Aug. 27, 2026